QA Technician, Tier II
|February 22, 2012 - May 15, 2012|
|Location:||Nevada City, CA|
|Benefits:||Health, Dental, Vision, Life, 401(k), Company Bonus Plan, Paid Vacation|
|Employment Type:||Full Time|
|Description:||Interested in working at Telestream? |
Would you like the opportunity to contribute your skills and ideas to a growth company in the exciting digital video space? We are looking for passionate individuals to help develop digital media transcoding, streaming, and network-based video products – that allow users to watch video on any screen, including TV, computers, mobile phones, iPads, and other devices.
Founded in 1998, Telestream is a privately-held company that has experienced double-digital growth each year for the past decade, in an industry that is also experiencing strong growth. We're stable and profitable. We look for outstanding employees and we treat them very well – with benefits that include medical, dental, vision plans; matching 401K; and very competitive pay packages.
Quality Assurance Technician, Tier III:
As part of Telestream’s Quality Assurance Department, this candidate will be responsible for testing our desktop applications products in a ‘real world’ video production environment. We have a full-time job opening in our QA department. This position is perfect for those that have a passion for solving problems and an aptitude for digital technology. As a Tier III QA technician you will develop and execute test scripts for the testing of existing and new products. As needed, you will document issues and bugs in our JIRA system. Additionally, you may be responsible for the planning of test processes for individual products as assigned to you.
|Duties:||Takes full responsibility for the planning of test processes for individual products as assigned by the QA Manager.|
Expert level knowledge of the functional and component level knowledge of the product being tested.
Proficient knowledge of signal paths. Understands how to setup and pipe video from one machine to another.
Develop, write and execute test plans to qualify various products functionality.
Create tools to aid in the testing of product.
Consistently discovers many vital issues/bugs within the product as a result of an expert level knowledge of the product as well as the other components in the workflow.
Acts as a resource to other technicians as well as other departments for the testing and qualification of assigned product lines.
Immediately reports product short-comings in quality and follows through with the fixes to completion.
Maintains the knowledge base and disseminates that knowledge continuously to the entire team.
Define bugs in a defect database in a manner that allows for accurate reporting and good communications to engineers.
Run advanced tests across multiple platforms.
Assist others with setting up systems and developing testing methodologies.
Analyzes video and audio for quality including:
- video and audio sync
- video field interlacing quality
- audio channel mapping
- closed caption inclusion
-video rate conversion
Two years College (or equivalent) plus a minimum of three years directly related work experience.
Expert level proficiency in software testing – both performance and functional. Maintains a skillful test technique that has resulted from multiple years of experience.
Expert knowledge of multiple platforms and the installation of those platforms to various Operating Systems.
Expert knowledge of analysis tools and is able to train others on their usage.
Expert knowledge of Microsoft and/or Apple operating systems as well as networking processes.
Programming capability (e.g. JAVA, Objective C, Batch Scripting, C++)
Punctual, reliable attendance is required.
Ability to communicate effectively with employees and management of the organization.
Shows the ability to lead and/or mentor JuniorTechnicians.
Ability to set priorities and/or ask for assistance in setting priorities if needed.
Strong written and verbal communication skills.
Ability to complete multiple tasks and projects within deadlines.
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