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Sales Operations Manager

January 25, 2013 - March 01, 2013
Location:Nevada City, CA
Salary Range:DOE
Exempt/Non-Exempt:Exempt
Benefits:Health, Dental, Vision, Life, 401(k), Company Bonus Plan, Paid Vacation
Employment Type:Full Time
Department:Sales
Description:Sales Operations Manager – Nevada City, CA (Exempt Position)

The Sales Operations Manager manages support functions essential to sales force productivity. These include:
• Planning
• Reporting
• Sales process optimization
• Sales program implementation
• Sales compensation design and administration
• Reporting to the Chief Financial Officer
• Sales Operations Manager works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization supported.

Job Knowledge, Skills & Abilities:
• Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.
• As needed, coordinates planning activities with other functions and stakeholders within the Company.
• Works to ensure all sales organization objectives are assigned in a timely fashion.
• Proactively identifies opportunities for sales process improvement.
• Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
• Assists sales management in understanding process bottlenecks and inconsistencies.
• Facilitates an organization of continuous process improvement.
• Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization.
• Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
• Implements enabling technologies, including CRM, to field sales teams.
• Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data.
• Works closely with sales management to optimize the effectiveness of the Companies technology investments.
• Coordinates training delivery to sales, sales management, and sales support personnel in the sales organization supported.
• Provide input to senior leadership in the development and administration of sales incentive compensation programs.
• Working with Accounting, Finance, and Human Resources, provides assistance with sales incentive compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures.
• Directs and supports the consistent implementation of company initiatives.
• Builds peer support and strong internal-company relationships with other key management personnel.
• Achievement of sales, profit, and strategic objectives.
• Accountable for the on-time implementation of sales organization quotas and performance objectives.
• Accountable for the thorough implementation of sales organization-impacting initiatives.
• Responsible for the efficient allocation of technology, support, and training resources impacting the sales organization.
• Accountable for accurate and on-time reporting essential for sales organization effectiveness.
• Achievement of strategic objectives defined by company management.
• Fosters close, cooperative relationships with peer leaders, sales management, and sales and support personnel.

Essential Job Qualifications:
• Four year college degree from an accredited institution.
• Two years sales or sales management experience in a business-to-business sales environment.
• Experience or understanding of the broadcast/video technology industry preferred.
• Demonstrated proficiency managing analytically rigorous initiatives.
• PC proficiency



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